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Businesses aim to balance people and profit with Management School toolkit


A research project led by Prof Pauline Dibben from the Management School has led to the team developing a free online, diagnostic toolkit to help organisations achieve financially sustainable supply chains and excellent employment practices.

The ESRC-funded SCA-Emp (Supply Chain Accounting and Employment Practices) project undertook research with organisations in the automobile and textile sectors in the emerging markets of Brazil and South Africa to determine how they could intervene and make supply chains more ethical.

The toolkit, available at, offers the ideal intervention. It is aimed at HR managers, accountants and supply chain managers in organisations all over the world, as well as in developing economies – users can easily progress through the toolkit and it will identify areas of possible improvement for the business, making recommendations for them to implement.

The toolkit will also assess users’ progress against a range of statements, make plans for improvements, and then print ‘dashboard’ style reports and action plans.

Benefits of using the toolkit include a potential impact on the bottom line; increased competitiveness; an increase in socially responsible, ethical business practices; and reputational benefits.

Pauline hopes that the toolkit will lead to broader societal changes: “The toolkit will enable businesses to apply more ethical approaches to their supply chains, which should lead to improvements in employment practices. I hope that this will meet the end goal of making a positive difference to vulnerable workers across the world.”

Members of the team are now actively promoting the toolkit in Brazil and through a series of events in the UK, utilising their network of professional bodies who have been involved in the research including CIMA (Chartered Institute of Management Accountants) and CIPD (Chartered Institute of Personnel and Development).

Anyone can access the toolkit, and it is also available in Portugese:


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