The University of Sheffield
Management School

Management School News

Driving student satisfaction at SUMS

The latest National Student Survey (NSS) results have been published today (12 August 2015) and they show Management School students are more satisfied than ever before with the quality of their course.

This year’s results show a significant increase in satisfaction with 93% of Management School students satisfied with the overall quality of their course. The increase means the school is now ranked third in the Russell Group for course satisfaction.

The School saw increases in satisfaction across all areas of the NSS, including ‘the teaching on my course’, ‘assessment and feedback’, ‘academic support’ and ‘personal development’.

At course level, satisfaction on our BA (Hons) Business Management increased by 26 percentage points to 98%, whilst 91% of students on our BA (Hons) Accounting and Financial Management were satisfied overall.

Professor Paul Latreille, Associate Dean for Learning and Teaching at Sheffield University Management School, commented on the results: “I’m delighted to see such a significant increase in overall student satisfaction. The results are a testament to the commitment and dedication of staff who strive to deliver an outstanding student experience. Student feedback is invaluable to us as it allows us to review our offer and make changes to continually improve the student experience. The school’s vision is to ‘to be recognised as a leading international management school known for delivering an outstanding student experience and impactful socially-responsible research in a collegiate learning environment’ and today’s results bring us another step closer to achieving this.”


The NSS surveys final-year undergraduates studying for higher education qualifications at higher education institutions (HEIs) and further education colleges (FECs) in England and Wales, and HEIs in Northern Ireland and Scotland. The threshold for publication of the responses for each question is that at least 10 students must have responded, and that these should represent at least half the students eligible to participate. 74% of eligible Management School students took part in the NSS in 2015. Due to lower response rates, responses from students on BA (Hons) International Business Management are not available.

Unless otherwise stated, figures quoted above relate to responses by Joint Academic Coding System (JACS) subject area ‘N’ at the University of Sheffield.


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