The University of Sheffield
Management School

Management School News

Posts Tagged ‘NSS’

Driving student satisfaction at SUMS

Wednesday, August 12th, 2015

The latest National Student Survey (NSS) results have been published today (12 August 2015) and they show Management School students are more satisfied than ever before with the quality of their course.

This year’s results show a significant increase in satisfaction with 93% of Management School students satisfied with the overall quality of their course. The increase means the school is now ranked third in the Russell Group for course satisfaction.

The School saw increases in satisfaction across all areas of the NSS, including ‘the teaching on my course’, ‘assessment and feedback’, ‘academic support’ and ‘personal development’.

At course level, satisfaction on our BA (Hons) Business Management increased by 26 percentage points to 98%, whilst 91% of students on our BA (Hons) Accounting and Financial Management were satisfied overall.

Professor Paul Latreille, Associate Dean for Learning and Teaching at Sheffield University Management School, commented on the results: “I’m delighted to see such a significant increase in overall student satisfaction. The results are a testament to the commitment and dedication of staff who strive to deliver an outstanding student experience. Student feedback is invaluable to us as it allows us to review our offer and make changes to continually improve the student experience. The school’s vision is to ‘to be recognised as a leading international management school known for delivering an outstanding student experience and impactful socially-responsible research in a collegiate learning environment’ and today’s results bring us another step closer to achieving this.”


The NSS surveys final-year undergraduates studying for higher education qualifications at higher education institutions (HEIs) and further education colleges (FECs) in England and Wales, and HEIs in Northern Ireland and Scotland. The threshold for publication of the responses for each question is that at least 10 students must have responded, and that these should represent at least half the students eligible to participate. 74% of eligible Management School students took part in the NSS in 2015. Due to lower response rates, responses from students on BA (Hons) International Business Management are not available.

Unless otherwise stated, figures quoted above relate to responses by Joint Academic Coding System (JACS) subject area ‘N’ at the University of Sheffield.

Leave your mark on SUMS with the National Student Survey

Friday, January 31st, 2014

P2-S1  P2-S2

Your feedback is really important to Sheffield University Management School. Without it, we can’t evolve and make sure future students have a great experience here.

That’s why we’d really appreciate it if you would leave your mark by completing the National Student Survey (NSS).

We’ve made lots of changes in response to previous NSS results, and moving to our new facilities has been a solution to many of the things past students have said. Uncomfortable seminar rooms are a thing of the past as we’ve also capped the student numbers in tutorials, and with all our academics and professional staff under one roof, it’s much easier to access the help that you need.

We’ve responded to your call for more one-to-one feedback and time with academics. Under development are drop-in sessions, a more thorough personal tutoring system and better communication between students and management school staff. These are already making it much easier for students to receive comprehensive feedback on assignments and prepare for exams.

We’ve also enhanced the parts you liked already – our IT suite and Student Experience Office are better than ever, and the new building has created a friendly, welcoming community for students at all levels of study.

Trialling new software to improve feedback and assessment has been a significant change in response to the results of previous surveys. Modern, forward-thinking approaches are what we do best at the management school – systems such as PeerWise, Aropa and GradeMark fit neatly into that category. The school even has its own App!

Our careers offer has probably seen the most significant growth. The day-to-day support available in our Employability Hub is making key information and core-skills training available on a drop-in basis, and our two in-house careers advisors mean that help is at your fingertips. Bringing employers directly to you has been a major initiative, so our guest lecturers and Careers Discovery Series have been extremely beneficial.

We’re making it easier than ever to leave your mark – and there are prizes up for grabs too. On 25 February 2014, the management school is hosting a drop-in survey completion event. Join us in the IT Suite for food, drinks and a great chance to get final-year students together.

Don’t forget, student participation means prizes! Just look at this table to see what’s up for grabs in the management school’s prize draw:

Total completion rate Prizes
50% 1 x £50 Amazon vouchers
55% 2 x £50 Amazon vouchers
60% 3 x £50 Amazon vouchers
65% 4 x £50 Amazon vouchers
70% 5 x £50 Amazon vouchers
75% 5 x £50 Amazon vouchers AND an iPad mini!


Our Vision is “to be recognised as a leading international management school known for delivering an outstanding student experience and impactful socially-responsible research in a collegiate learning environment”. We’re dedicated to providing you and future students with an outstanding experience – help us continue to do this by completing the NSS and telling us what you think.

In the week commencing 10 February, you will be sent an email directing you to complete the NSS – however, you can do it right now by entering your details at


Terms and conditions
All Management School students who are eligible to complete NSS and did not opt out will be automatically entered into the prize draw.
The number of prizes available is linked to the total completion rate of the NSS by Management School students. For example, if completion rates are higher than 50% but are less than 55%, there will be one prize worth £50 of Amazon vouchers available; however, if completion rates are higher than 55%, but are less than 60%, there will be two prizes worth £50 of Amazon vouchers available and so on.
The prize draw will take place w/c 5 May 2014.
The prizes will be drawn at random and winners will be notified via email. The prize draw will take place under the supervision of an independent observer.
List of prize winners can be obtained after w/c 5 May 2014 by emailing
No cash alternatives offered.